A simple thing to bear in mind: When the guy who shows up to repair your furnace has no eyebrows, it’s probably a bad sign.
I sometimes wonder if there’s an unwritten rule for businesses mandating that you must have at least one incompetent person on staff who must be sent out on service calls at least once a month. As has been related elsewhere, the furnace at the condo has been acting up and it took several visits from several people to get it up and toasting again.
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